Traffic Accident

Procedure at the scene of a traffic accident

The procedure for actions at the scene of an accident is established by the rules of the Bureau of Auto Insurers of Armenia, because according to the law,  all car owners must have a CMTPL policy. The standard procedure is as follows:

• Set the emergency breakdown sign or turn on the alarm.
• Call the round-the-clock call-center number (012) 88 88 88 and follow given instructions. If necessary, call to the Road Police by 1-77 or in in Yerevan 1-02 and wait for officers arrival.
• Do not move the car and do not touch anything at the scene of the accident if waiting for the Road Police officer arrival. If necessary to take any victims to the hospital, take pictures of the scene of the incident - the relative position of the damaged cars, the damage and traces and other items related to the incident.
• You must comply with the insurance company representative’s recommendations

Important! Do not repair the car without the approval from the insurance company..

According to the CMTPL law, within three months after the incident, you must submit claim application and provide the required documents. 

For detailed information contact our round-the-clock Call Center at (012) 88 88 88.